So we haven't had on demand for a week. I called and they gave us a free month of Showtime, except we can't use it because the on demand doesn't work. The woman told us that it would take a day to get fixed. When it wasn't fixed (duh) I called again and they said they had to send someone out. That took 2 days. The guy came today and changed the wire and now we HAVE NO TV AT ALL.
And what do they blame? THE SUN. Yes, the sun is the reason we have no TV. Not because we had TV and the guy changed the wire and now we have no TV. But it's the sun's fault. Global warming gone wild.
So tonight I call to make another appointment. The first guy tells me the appointment department is closed. The second guy disconnects me. The third woman tells me the first appointment is MARCH 17. I am now on hold. The story won't end and Time Warner wins again. Yay monopolies.
I hate them.