In the past month or so the M8 bus has been operating erratically in the afternoons. Since it is only scheduled for 4 times an hour, when a bus doesn't arrive anywhere near its schedule, it means that you can walk cross town faster than waiting for the bus, which sucks when you actually want to get somewhere on time.
So while I was waiting (too burned out to walk) I figured I would use that extra time to call the MTA and alert them to this problem with the naive hope that maybe someone will fix it and hire drivers that keep the schedule. A girl can dream. I asked a driver today if he was aware that the 5:30 bus never comes anymore and he mumbled something like "that guy can't seem to get his bus out of the depot."
I called 311 and pressed several 3's and 4's over the course of 10 minutes of waiting, pressing buttons and accidentally listening to how to press numbers in 20 languages, to get to the part specifically for "comments, praise or complaints about buses" when I was told by the woman answering the phone to hang up and call another number. I called that number and got a voicemail message telling me that the office was closed and I can complain on the website.
311 and MTA = FAIL.
On a related note, and because I hate when I can't find a good photo to go along with my rants, I saw this today on the subway: I believe it is UPS using the 1 train for deliveries. Or UPS was robbed. Or someone bought a lot of crap from Amazon and had to take it home on a wagon. Hoarder?